Returns & Refunds policy

Website: alexechsetup.site

At AlexechSetup, customer satisfaction is our priority. We aim to provide clear, step-by-step resources and independent assistance for setting up smart devices. If you are not fully satisfied with a paid service purchased through our website, you may be eligible for a refund under the terms outlined below.

1. Eligibility for Refunds

• Refund requests must be made within 14 days of your purchase.

• Refunds apply only to paid digital services or consultations purchased directly through our website.

• No refunds are offered for services that have already been fully delivered or completed.

• Free resources, guides, and articles on our site are not eligible for refunds.

2. How to Request a Refund

To request a refund, please contact us at:
📧 info@alexechsetup.site
Include the following details in your request:

• Your full name

• Order ID or transaction reference

• Reason for refund

We will review your request and respond within 5 business days.

3. Refund Method

• Approved refunds will be processed back to your original payment method.

• Depending on your bank or payment provider, funds may take 5–10 business days to appear.

4. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Services already delivered or completed.

• Change of mind after full service delivery.

• Misuse or misinterpretation of free guides available on our website.

5. Contact

If you have any questions about our Refund Policy, please contact us:

📧 Email: info@alexechsetup.site
📍 Address: Hilltop St Springfield, MA 01128, USA